Client Testimonials

Here’s what some of our former clients have said about their Clavel Home Care experiences:

 

 

We remain eternally grateful for the kind, loving care provided by Rio. He was a blessing to our family.

 

–Joyce G.

 

 

Clavel Home Care has been a godsend for us. They cared for my mother with love and professionalism for the past five years. Remy, the owner, put together an excellent team for 24-hour care, seeing to it that mother was cared for no matter what the circumstances. She even coordinated with an independent caregiver who had been with mom previously and was able to continue on. The people working with mom were wonderful and feel like part of the family. When mom entered home hospice, Clavel gave us much needed support until the end. We will always be grateful for all they have done.

 

Upbeat, caring, professional and loving through and through—that’s Clavel Home Care!

 

–Jeff M.

 

 

We were most fortunate that a friend recommended your company after we had an unsatisfactory experience with a large home care company. You were highly professional and caring and always came out personally whenever a new caregiver took over helping care for our Dad. We used your services for over a year and were very impressed with the training, experience and kindness of Cora, Deborah and Rowena. They exceeded our expectaions and I would gladly recommend Clavel Home Care to anyone who needs extra help for a loved one whether it is full-time, part-time, a few weeks or years.

 

Thank you for your wonderful help with my Dad and me and may you have continued success in your very important services for those in need.

 

Sincerely,
Pamela S.

 

 

As a professional in the field of aging I have been so impressed with my experience working with Clavel Home Care in South Pasadena. Facing health and aging issues of loved ones is a challenge made even more difficult when faced with full time employment and few family members to step in to help.

 

Clavel Home Care has provided my family with the most outstanding support services for over 12 years with various family members care needs. Going above and beyond any of my expectations the staff that assisted my loved ones were handpicked to match the care needs and individual personality styles to make the care experience the best it could be. Special requests were accommodated by the staff and the management with immediate response whether it was an extended stay or special hospital visits. At the end, for the passing of both of my parents, Clavel Home Care staff stayed with me supporting me through the process.

 

Remy and her team are the most caring, understanding, and supportive individuals that anyone could hope to have helping them through the care giving journey. As a small family owned and operated business Clavel Home Care is able to provide the exceptional personalized care one hopes to receive for loved ones in need and from very professional staff. Thank you for all that you have done for our family.

 

–Dr. Pauline A.

 

 

Thank you for everything you did in caring for my father. It is obvious how much you care about people. I was impressed that you visited with him on your initial interview—that you took the time to connect with him and empathize with him. Also, that you made follow-up phone calls was impressive. You did everything that you said you would do—and you did it with great care.

 

Please extend my thanks to Fely for her hours of service. My father enjoyed her company and I felt comfortable that she was caring for him. I would recommend her, you and your company to anyone in need.

 

Sincerely,
Paul P.

 

 

Clavel Home Care was employed by my family to take care of my mother from 2006 until her death in 2011. Remy Rippens and her staff provided professional, loving care to my mother, whether it be a few hours a day at the beginning of their services to 24 hour care close to my mother’s death. The home care providers gave my mother sponge baths, prepared her meals, assisted in her walking and provided companionship. All of the staff were extremely professional, caring individuals.

 

Remy was thorough in providing reports to me after doctor’s appointments and also kept me updated about any changes in my mother’s health. Remy’s son, Michael, runs the office and could be counted on for prompt and professional responses to my inquiries.

 

My family feels very fortunate that Remy and her staff were available to take care of my mother in her final years. We would recommend Clavel to anyone looking for a dedicated, professional and loving group of home care providers.

 

Sincerely,
Carol W.

 

 

It is difficult to express the appreciation we feel for all that you gave to our father. You went through so much with him… and with us. It is truly amazing that you remained loving and compassionate through all of the challenges, and that you never gave up.

 

We respect your professionalism, but even more, that you gave far beyond what your job required. Your willingness to be flexible made many things possible.

 

Thank you for providing our father with such an incredible group care givers. Margaret, Leticia and Fely were all remarkable.

 

You have our deepest respect and admiration.

 

–Jill, Marty & Jan

 

 

I wanted to thank you for all you did for my mother during the seven years you were with her. You were with her faithfully through all the good times and bad ones too. You treated her like your own mother and my brother and I are so appreciative of that. She loved you too, and was so grateful to you and your family for all the love and care you gave her.

 

She died at the age of 92 in her home, which is what she wanted to do. She died without bedsores, fractures or other complications. You made sure she always had the best care and as a result, she was able to live a good, full life. She is now in the care of the Lord. Thank you again. We will always remember you and all that you and the caregivers did for her.

 

Love,
Mary Jane J.

 

 

Following the death of my husband, I would like to pay tribute to those who, for many years, were my main support. Clavel Home Care in South Pasadena, where our family lives, was recommended to us by a friend who spoke well of the service. We were very fortunate to be guided so well. My husband, a victim of Parkinson’s Disease for over twenty-nine years required significant home care for over ten years. His illness was exacerbated by his age, presenting significant challenges for home care.

 

Clavel Home Care worked with our family to find the right caregivers to meet our specific needs. The home care team were with us for many years assuring that my husband was treated with care and dignity.

 

During a time of emergency when family members were out of town, the Clavel team not only gave care to my husband, but Remy supported me in a health crisis assuring my well being by accompanying me to the hospital late at night while my husband was cared for at home.

 

The long duration of my husband’s illness gave us time to come to know the Clavel Home Care team—management as well as caregivers—who provided the same outstanding consideration and care. The company philosophy is based upon a client-centered approach and their business practices demonstrate it.

 

As a donor for research, upon my husband’s death, by law, the paramedics were called. Remy and her caregiver supported the situation in a very professional manner avoiding what could have proved a disturbing situation for the family. They stayed with us throughout the experience.

 

My family and I highly recommend Clavel Home Care.

 

With great appreciation,
Doris A.

 

 

I want to take this opportunity to thank you so much for all you did for my father, my brother and me. To have complete confidence in you, every person you sent to care for him, and all the time and effort put forth by all of you… gave my father great comfort and courage.

 

I cannot express how much I have appreciated all you have done!

 

With love,
Sandy W.

 

 

It has been a pleasure working with you during these last few months. If the need arises, I will seek your help again.

 

As I have stated many times, your caregiver has been an excellent care-taker, companion and friend. I shall miss her company.

 

Thank you for your gifts of delicious pies, cookies and your friendship. God bless!

 

–Elsa K.

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Our caregivers and staff go the extra mile to ensure our clients' comfort, happiness and satisfaction... and it shows.